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Supported Aging: Home & Community Based Care


Access to Services for Medically Frail Individuals

Supported Aging offers several programs outlined in the Eligibility Tab that provide individual case management, consultations, and in-home services for:

1) Individuals requesting assistance to continue living in an independent setting.

2) Caregivers who are on the verge or already experiencing caregiver burnout.

We provide community based services in partnership with the State of Utah, the Veterans Administration, and other service providers, including but not limited to: Medicaid Aging Waiver, Medicaid New Choices Waiver, The Alternatives Program, and Veterans-Directed Home & Community Based Services.

Eligibility criteria varies by program and can include:

  • Age requirements
  • Medicaid eligibility
  • Homebound/Frailty considerations
  • Income and/or asset limits

Basic eligibility for our programs begin with a phone intake in which you will be asked several questions regarding your ability or inability to perform independent activities of daily living such as bathing, toileting, housekeeping, meal preparation, etc. 

For more information about services and eligibility call 385-468-3280 or click the Eligibility Tab.


Eligibility criteria for these services include age consideration, medical condition, and meeting financial requirements. For more information about service eligibility call 385-468-3280.

Medicaid eligibility is required for the Medicaid Aging and New Choices Waiver programs

To be eligible for the Medicaid Aging Waiver you must:

  • Be 65 years of age or older
  • Meet nursing home level of care as determined by RN and Case Manager assessment 
  • Meet Medicaid financial requirements

To be eligible for the Medicaid New Choices Waiver you must:

  • Be 18 years of age or older
  • Primary condition is not mental illness
  • Meet nursing home level of care as determined by RN and Case Manager assessment
  • Have been receiving Medicaid reimbursed Skilled Nursing Facility (SNF) care for 90 days or more, or reside in a licensed assisted living facility 180 days or more
Fact Sheet on Medicaid New Choices Waiver

To be eligible for home care through The Alternatives Program (TAP) you must:

  • Be 18 years of age or older
  • Meet homebound criteria due to frailty and/or disability 
  • Income eligibility & asset limits:
    • Single individual: $1,699 maximum monthly income; no more than $6,000 in assets. 
    • Married Couple: $2,289 maximum monthly income; no more than $12,000 in assets.

The Veteran-Directed Home & Community Based Services (VD-HCBS) program gives Veterans of all ages the opportunity to receive the home and community based services they need in a self- directed manner.  The program is available to:

  • All Veterans enrolled for VA Health Care
  • Veterans with a Primary Care Provider
  • Veterans at risk of nursing home placement (as determined by set criteria for the VA Salt Lake City Health Care System)
  • Veterans interested in directing their own care


Volunteer Opportunities

Supported Aging programs provide case management and coordination of care to support homebound and medically frail clients who are either living independently in their own homes or in assisted living facilities. 

Volunteer opportunities for Supported aging are varied and based upon client needs. Volunteers for this program can expect to spend time with their assigned client doing the following: 

  • Visiting
  • Helping with errands, appointments, and shopping
  • Working on crafts
  • Reading or watching a show
  • Preparing a light meal such as a sandwich or bowl of soup
  • Assistance with light housekeeping and yard maintenance if needed
  • Going to a senior center or other approved community activity
The goal of the volunteer in this placement will be to provide companionship, improved quality of life, and reduced isolation for the client. 

Volunteer Requirements

Pass a background check and be at least 18 years of age and complete the volunteer onboarding process. Suggested time commitment is 2 hours per week. 

Training and Support

A one on one orientation will be completed prior to placement with a client. Ongoing support will be provided by the volunteer coordinator through email, phone, and in person meetings as needed. 

Contact Person


Program Manager: Cyd Goodman
Telephone: 385-468-3283
Address: Salt Lake County Aging and Adult Services
Community Care Transitions Program
2001 S State St STE S1-600
Salt Lake City, Utah 84114-4575


Contact Information

Section Manager: Tanya Nagahiro
Telephone: 385-468-3280
Program Manager: LeeAnn Colgan
Telephone: 385-468-3291
Provider Contract Information: Charise Jensen
Telephone: 385-468-3268


Salt Lake County Aging and Adult Services
Community Care Transitions Program
2001 South State Street, S1-600
Salt Lake City, Utah 84114-4575 


Provider Information

Aging & Adult Services (AAS) invites applications for its new provider contracts. Applications are received on an ongoing basis starting August 14th, 2023. 

Provider Contract Documents & Information 

Contact Information

Contract & Program Coordinator: Joe Nahas
Telephone: 385-468-3232


Salt Lake County Aging & Adult Services
Supported Aging Program
2001 South State Street, S1-600
Salt Lake City, Utah 84114-4575